La Jolla Cosmetic Surgery Centre Case Study
La Jolla Cosmetic is an award winning cosmetic surgery practice in San Diego. A leader in the plastic surgery industry for 30+ years, they are dedicated to high-quality results and education while going above and beyond to ensure patients' comfort and confidentiality. Why La Jolla Cosmetic Surgery Centre Came to LMA La Jolla Cosmetic Surgery Centre hired LMA Marketing and Advertising in 2019 to create a marketing plan which would help them increase market share and revenue. After four years of successful marketing and growth, La Jolla Cosmetic was looking to more finely tune their target market and continue to increase efficiency in reaching their customer base despite the declining demand across the cosmetic surgery industry. What did LMA do? LMA executed market research, identifying the different market segments for La Jolla Cosmetic to target, and creating four (4) patient personas. Utilizing this knowledge, LMA developed a strategy to reach each persona based on...